Contact Customer Service at 1-800-554-6077 for a Credit Application

 

Warranty & Terms

March 1, 2010


TERMS:
Net 30 days in US funds for accounts that have "Open Account" status with us, and subject to approval of buyer's credit. Any other terms must be prearranged with the seller and agreed to in writing. A service charge of 1.5% per month will be applied to all accounts that are 30 days past due. If the account is placed for collection, buyer agrees to pay all legal and collection fees. This contract for the sale of goods will be governed by the laws of the state of Minnesota.

Prices & Discounts:
All prices are FOB Commerce California and apply to one order for one destination shipments. All louvers, vision lite frames, door edges and astragals may be combined to qualify for quantity discount. All applicable taxes which may be required to pay or collect under any existing or future law upon or applicable to, the sale, purchase, manufacture, processing, transportation, delivery, use of, consumption of any of the materials covered hereby shall be added to the invoice of the purchaser unless otherwise specifically indicated or unless we have a resale exemption document on file.

Freight & Delivery:
Air Louvers, Inc. will ship freight-allowed on shipments valued at $2,500.00 net or more for destinations within the continental US. Standard freight policies are for shipments to a single destination by carrier and route of Air Louver's choice. If a shipment is less than $2,500.00 net, the order will be shipped prepaid and charges will be added to your invoice. Delivery is subject to Federal and State laws and regulations. Charges resulting from "Delivery Notification" from the freight company will be billed back to the customer. Customers have the option of specifying a carrier or routing, however, when such a carrier or routing is specified, the order will be shipped freight collect or billed to a third party when relevant.

Claims:
Shortage or errors in shipment must be reported within 48 hours after receipt of goods. It is the responsibility of the customer to inspect and report damaged or lost merchandise to the delivering carrier at the time of delivery.

Changes & Additions: A
ny changes of purchase orders must be confirmed by fax or Email.

Cancellation:
Please consult Customer Service concerning approval of requests for cancellation of existing orders. Orders entered into the production schedule or special fabrications are not subject to cancellation.

Handling:
A $25.00 net handling charge will be added to all orders under $50.00 net price.

Returns:
No merchandise may be returned for credit without a Returned Goods Authorization. We will not accept or credit any items of special order, special sizes of types of products. On items that are accepted for credit, a charge will be assessed to cover the cost of handling and any rework that may be required. A minimum 35% restocking charge will be based on the condition of the material and it's purchase price.

Liability:
Seller shall be notified promptly of any material claimed to be defective and such material shall be subject to seller's inspection. No back charge for field corrections of any item will be honored unless agreed upon prior to field correction. The company reserves the right to make changes in design, or to make additions to, or improvements in it's products without incurring any obligation to incorporate or install such design changes, additions or improvements in or on products previously manufactured or sold. Information and advice furnished by Air Louvers, Inc. is without warranty as to correctness thereof for liability of any kind for use of material furnished by seller, whether used singly or in combination with other products and /or materials. Seller assumes no risk or warranty, express or implied, as to the performance of these materials in the preparation or application by buyer. Buyer assumes responsibility to verify and determine that color, gloss and quality of materials will meet requirements of buyer (or buyer's contractee) specifications.

Warranty:
All products are warranted to be free of defects in material and workmanship for the period of 5 years from date of shipment. We reserve the right to replace or repair any product found defective within this period. Seller will not be subject to any other or future liability and no claims for labor or for consequential damages will be allowed. In no case will the seller's responsibility exceed the value of the defective material. No statement or recommendation made or assistance given by seller to the purchaser in connection with the use of any material by the purchaser shall constitute a waiver by the seller. No other warranty expressed or implied is valid.

FIVE OR TEN DAY EXPEDITED ORDERS:
On non-stock items, we offer a five working day ship program for an additional charge of 20% or $20.00, whichever is greater. The order must be received by 10 am Pacific Time for that day to count as day one. If the order is received after 10 am Pacific Time, the following day will be counted as day one. If the order does not ship within the five working day period, but ships within a 10 working day period, the charge will be 10% or $10.00, whichever is greater.

10 NEW COLORS AT NO EXTRA CHARGE!!-
See Website for Color Selection

CUSTOM COLOR CHARGE:
Consult factory for quotation and provide paint chip with order.

QUICK SHIP - 48 HOURS:
See stock list for models and sizes. Warehouses: Lancaster PA, Atlanta GA, Bloomington MN, Commerce CA, Chicago IL. Quantities greater than 25 may not be available for quick ship.


 

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AIR LOUVERS, INC.    •    6285 Randolph Street  •  City of Commerce, CA 90040 USA    •    800-766-0660

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